Fire Eel

I shipped your Order using overnigh service from UPS as promissed but I am very disapointed that because we had a UPS issue during transit with the delivery of your XXL Fire Eel, even know fish made sound and safe 2 days after shipping you decided to Give me a 1 star review, unfortunally I have no control Over UPS services and most likelly they had some type of weather or traffic issue, but all i do is print the lable that was purschased by customer when ordering the fish, I tryed 3 times placing a claim with UPS for a refund for the orvernight served paid by you they keep telling me you alredy started the claim and was not able to place a second claim for the same case. I am very happy to know that even took 2 days for the delivery after paying an overnight service the large Fire EEl made it just fine.
thanks for your order!